Returns & Exchanges

At Liquid London, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, you can return or exchange unopened products within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.

2

Secure Packaging

Place the unused products in their original packaging to ensure they are protected from damage during transit.

3

Label and Post

Affix the prepaid shipping label provided in your email and drop the package off at any authorized courier location.

4

Quality Inspection and Refund

Once our warehouse team verifies the condition of the items, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing